{"id":79367,"date":"2026-01-26T16:17:21","date_gmt":"2026-01-26T13:17:21","guid":{"rendered":"https:\/\/benerly.com.tr\/?page_id=79367"},"modified":"2026-02-04T10:42:11","modified_gmt":"2026-02-04T07:42:11","slug":"iptal-iade-degisim","status":"publish","type":"page","link":"https:\/\/benerly.com.tr\/?page_id=79367","title":{"rendered":"\u0130ptal &#038; \u0130ade &#038; De\u011fi\u015fim"},"content":{"rendered":"\n<div class=\"row\"  id=\"row-59299527\">\n\n\n\t<div id=\"col-317078660\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p>1. \u0130ptal Politikas\u0131<br \/>M\u00fc\u015fterilerimizin memnuniyeti bizim i\u00e7in \u00f6nemlidir. \u0130nternet \u00fczerinden verdi\u011finiz sipari\u015fleri a\u015fa\u011f\u0131daki ko\u015fullar dahilinde iptal edebilirsiniz:<br \/>a. Sipari\u015f \u0130ptali S\u00fcresi: Sipari\u015finizi iptal etmek i\u00e7in, sipari\u015fi verdikten sonraki 24 saat i\u00e7inde bize bildirmeniz gerekmektedir. Bu s\u00fcre i\u00e7inde yap\u0131lan iptal talepleri i\u015fleme al\u0131nacakt\u0131r.<br \/>b. \u0130ptal \u0130\u015flemi: Sipari\u015finizi iptal etmek i\u00e7in, [M\u00fc\u015fteri Destek Hatt\u0131 \/ E-posta] \u00fczerinden bizimle ileti\u015fime ge\u00e7ebilirsiniz. \u0130ptal i\u015flemi sonras\u0131nda \u00f6demeniz \u00f6deme y\u00f6ntemine iade edilecektir.<\/p>\n<p>2. \u0130ade Politikas\u0131<br \/>\u00dcr\u00fcnlerimizden memnun kalmaman\u0131z durumunda a\u015fa\u011f\u0131daki ko\u015fullar dahilinde \u00fcr\u00fcn iadesi yapabilirsiniz:<br \/>a. \u0130ade S\u00fcresi: \u00dcr\u00fcn\u00fc teslim ald\u0131ktan sonraki 14 g\u00fcn i\u00e7inde iade talebinizi bizimle iletebilirsiniz.<br \/>b. \u0130ade Durumu: \u0130ade edilecek \u00fcr\u00fcnlerin kullan\u0131lmam\u0131\u015f, ambalaj\u0131 hasar g\u00f6rmemi\u015f ve sat\u0131labilir durumda olmas\u0131 gerekmektedir.<br \/>c. \u0130ade \u0130\u015flemi: \u0130ade talebinizi olu\u015fturduktan sonra, \u00fcr\u00fcnlerinizi [\u0130ade Adresi] adresine g\u00f6ndermelisiniz. \u0130ade i\u015flemi onayland\u0131\u011f\u0131nda \u00f6demeniz \u00f6deme y\u00f6ntemine iade edilecektir.<\/p>\n<p>3. De\u011fi\u015fim Politikas\u0131<br \/>\u00dcr\u00fcn\u00fcn\u00fcz\u00fc farkl\u0131 bir \u00fcr\u00fcnle de\u011fi\u015ftirmek istiyorsan\u0131z, a\u015fa\u011f\u0131daki ko\u015fullar dahilinde de\u011fi\u015fim talebinde bulunabilirsiniz:<br \/>a. De\u011fi\u015fim S\u00fcresi: \u00dcr\u00fcn\u00fc teslim ald\u0131ktan sonraki 14 g\u00fcn i\u00e7inde de\u011fi\u015fim talebinizi bizimle iletebilirsiniz.<br \/>b. De\u011fi\u015fim Durumu: De\u011fi\u015ftirmek istedi\u011finiz \u00fcr\u00fcn, kullan\u0131lmam\u0131\u015f, ambalaj\u0131 hasar g\u00f6rmemi\u015f ve sat\u0131labilir durumda olmal\u0131d\u0131r.<br \/>c. De\u011fi\u015fim \u0130\u015flemi: De\u011fi\u015fim talebinizi olu\u015fturduktan sonra, \u00fcr\u00fcnlerinizi [De\u011fi\u015fim Adresi] adresine g\u00f6ndermelisiniz. De\u011fi\u015fim i\u015flemi onayland\u0131\u011f\u0131nda yeni \u00fcr\u00fcn taraf\u0131n\u0131za g\u00f6nderilecektir.<\/p>\n<p>4. \u0130leti\u015fim<br \/>\u0130ptal, iade veya de\u011fi\u015fim i\u015flemleri hakk\u0131nda daha fazla bilgi almak veya taleplerinizi iletmek i\u00e7in l\u00fctfen [M\u00fc\u015fteri Destek Hatt\u0131 \/ E-posta] \u00fczerinden bizimle ileti\u015fime ge\u00e7in.<br \/>Bu politika, &#8220;BENERLY&#8221; web sitesi veya mobil uygulamas\u0131 \u00fczerinden sat\u0131n al\u0131nan \u00fcr\u00fcnlere uygulan\u0131r. \u0130ptal, iade ve de\u011fi\u015fim i\u015flemlerinde yerel yasalara ve d\u00fczenlemelere uyum sa\u011flama konusunda gerekti\u011finde profesyonel bir hukuk dan\u0131\u015fman\u0131ndan destek alman\u0131z \u00f6nerilir.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-976048517\" class=\"col medium-4 small-12 large-4\"  >\n\t\t<div class=\"is-sticky-column\"><div class=\"is-sticky-column__inner\">\t\t<div class=\"col-inner box-shadow-1\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"ux-menu stack stack-col justify-start ux-menu--divider-solid\">\n\t\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/benerly.com.tr\/hakkimizda-\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tHakk\u0131m\u0131zda\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/benerly.com.tr\/sikca-sorulan-sorular\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tS\u0131k\u00e7a Sorulan Sorular\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/benerly.com.tr\/kargo-teslimat\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tKargo &amp; Teslimat\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/benerly.com.tr\/mesafeli-satis-sozlesmesi\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tMesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/benerly.com.tr\/gizlilik-politikasi\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tGizlilik Politikas\u0131\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/benerly.com.tr\/kullanim-kosullari\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tKullan\u0131m Ko\u015fullar\u0131\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/benerly.com.tr\/iptal-iade-degisim\/\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\t\u0130ptal &amp; \u0130ade &amp; De\u011fi\u015fim\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/benerly.com.tr\/blog\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tBlog\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/benerly.com.tr\/?page_id=79311\" >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\t\u0130leti\u015fim\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\n<style>\n#col-976048517 > .is-sticky-column > .is-sticky-column__inner > .col-inner {\n  padding: 10px 10px 10px 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-79367","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/benerly.com.tr\/index.php?rest_route=\/wp\/v2\/pages\/79367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/benerly.com.tr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/benerly.com.tr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/benerly.com.tr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/benerly.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=79367"}],"version-history":[{"count":3,"href":"https:\/\/benerly.com.tr\/index.php?rest_route=\/wp\/v2\/pages\/79367\/revisions"}],"predecessor-version":[{"id":80473,"href":"https:\/\/benerly.com.tr\/index.php?rest_route=\/wp\/v2\/pages\/79367\/revisions\/80473"}],"wp:attachment":[{"href":"https:\/\/benerly.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=79367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}